Contact Us

To get in touch, send us an email using the details below. We monitor our inbox closely and aim to reply within 24 to 48 hours on business days. If it takes a little longer over weekends or public holidays, we’ll still get back to you.

If you don’t see our reply, please check your Junk/Spam folder as well.

Email: previea@vivasoftltd.com
Phone: +8801329716154
Office hours: 9:00 AM – 5:00 PM, Monday to Friday

All feedback is welcome. Bug reports, feature requests, usability comments, success stories, interview question suggestions or anything about your experience with Previea help us improve it.

Facing a technical issue: Let us know your device type, browser, and a short description of the problem. This helps us diagnose and fix it faster.

Want a specific job role or industry added: We regularly expand our question library based on user requests. Tell us what you’d like to see, and we’ll prioritize it.

Reporting a bug: Include a brief description of the issue, your browser and device details, and the steps to reproduce it. Screenshots help a lot.

Need help with billing or your account: Include your registered email address so we can locate your account quickly and resolve the issue without back-and-forth.

Have a general question before signing up: Whether it’s about how mock interviews work, what feedback you’ll receive, or which plan fits your needs, email us and we’ll walk you through it.

No bots. No canned replies. Just our team, answering you directly.